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Crystal L

1 reviews | Active since Dec 2010

27 Sept 2021, 09:55

Operators do not answer phones

I'm think the telephone lines at Wesbank does not work, or the staff might be to lazy to answer the telephone!! How do you actually get assistance from Wesbank, I just need assistance with regards to a payment.... Answer your blerrie phones!!!

0
Replies (2)
WesBank
WesBank's reply27 Sept 2021, 10:57
Official
Dear Crystal L, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

Best regards,

WesBank
WesBank's reply27 Sept 2021, 10:58
Official
Dear Crystal L, 

Your reference number is CRSCD437.  Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Zabonize Hogins 
***

Best regards,