BE
Bernhard E
1 reviews | Active since Apr 2014
12 Jan 2016, 08:02
Only Regrets
Elizabeth I hope this reaches you in the end.<br> <br> I just want to say thank you for the total level of discomfort you have caused me and my fiance. As you once accused my mother and aunt of being ***** I am now blatantly accusing you back of lying and much much more that I can not put into words.<br> <br> I hope every single business transaction you ever have with any service provider is as miserable as mine has been with you.<br> <br> My only solace is that one day the wheel will turn and karma will pay its dues.<br> <br> Regards
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WesBank's replyOfficial
14 Jan 2016, 14:47Hello Bernhard LE,
Thank you for bringing this matter to our attention and affording us this opportunity to investigate.
WesBank strives to deliver excellent customer service to our customers, however in this instance we have fallen short for which we apologise for any inconvenience caused.
We have been in contact with you confirmed that the outstanding fees have been paid to the dealership and measurements have been put in place to prevent future re-occurrences.
We trust you find the above in order and assure you of our best intentions at all times.
Regards,
WesBank
Thank you for bringing this matter to our attention and affording us this opportunity to investigate.
WesBank strives to deliver excellent customer service to our customers, however in this instance we have fallen short for which we apologise for any inconvenience caused.
We have been in contact with you confirmed that the outstanding fees have been paid to the dealership and measurements have been put in place to prevent future re-occurrences.
We trust you find the above in order and assure you of our best intentions at all times.
Regards,
WesBank
Best regards,
WesBank's reply14 Jan 2016, 14:47
Official
Hello Bernhard LE,
Thank you for bringing this matter to our attention and affording us this opportunity to investigate.
WesBank strives to deliver excellent customer service to our customers, however in this instance we have fallen short for which we apologise for any inconvenience caused.
We have been in contact with you confirmed that the outstanding fees have been paid to the dealership and measurements have been put in place to prevent future re-occurrences.
We trust you find the above in order and assure you of our best intentions at all times.
Regards,
WesBank
Thank you for bringing this matter to our attention and affording us this opportunity to investigate.
WesBank strives to deliver excellent customer service to our customers, however in this instance we have fallen short for which we apologise for any inconvenience caused.
We have been in contact with you confirmed that the outstanding fees have been paid to the dealership and measurements have been put in place to prevent future re-occurrences.
We trust you find the above in order and assure you of our best intentions at all times.
Regards,
WesBank
Best regards,