Online Application

The Wesbank Online Finance Application is great. You fill in all your details - but then, Wesbank fails to communicate any further to the client regarding the submission. <br> They refer you to the agent who will be doing your finance.<br> This is not in line with the good service they should be providing as all the work of filling out, submitting documentation, finding a suitable car, in an approved dealership is left to the client applying for finance. The Agent in the Dealership simply gets commission, for doing no work. <br> I have tried several times to get feedback from Wesbank about the status of my application - because the agent in the dealership does not get info from Wesbank either. I have had no response. <br> I leave sensitive information, private information with Wesbank - but they do not see it necessary to communicate with the applicant directly. Bad form. This could be dealt with differently. This is not client friendly communication.