P
Penny

1 reviews | Active since Nov 2022

26 Nov 2022, 23:29

On Friday on the 25 ...

On Friday on the 25 November 2022 I call wesbank asking for settlement letter they told me they send via email which they claim they did send but even today I did not receive any from them so I'm asking myself should I use my air time to call then again while they told me lies that it was already send..

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Replies (1)
WesBank
WesBank's reply28 Nov 2022, 07:29
Official
Dear Penny,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution