MD
Megan D
1 reviews | Active since May 2013
27 Aug 2015, 15:09
Number does not work
My boss bought a new car but needs a settlement letter urgently. Between my manager and I, we have been phoning since Monday, 24 Aug 2015 till today (27 Aug 2015) with no answer.<br> The number does not go through, it does not ring, NOTHING happens.<br> This is an URGENT matter. Please give me a number that works other than ***
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
27 Aug 2015, 15:49Hello MeganOrchid,
Thank you for bringing this matter to our attention and affording us an opportunity to address your concerns.
Let us use this opportunity to apologise for the inconvenience you have experienced because as a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers with every interaction. We have not been able to make successful contact with the actual account holder however the requested document has been forwarded to the email address we have on file with direct details provided if further assistance is required.
We trust that this is in order and hope that efforts have earned us your continued patronage.
Yours faithfully,
WesBank
Thank you for bringing this matter to our attention and affording us an opportunity to address your concerns.
Let us use this opportunity to apologise for the inconvenience you have experienced because as a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers with every interaction. We have not been able to make successful contact with the actual account holder however the requested document has been forwarded to the email address we have on file with direct details provided if further assistance is required.
We trust that this is in order and hope that efforts have earned us your continued patronage.
Yours faithfully,
WesBank
Best regards,
WesBank's reply27 Aug 2015, 15:49
Official
Hello MeganOrchid,
Thank you for bringing this matter to our attention and affording us an opportunity to address your concerns.
Let us use this opportunity to apologise for the inconvenience you have experienced because as a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers with every interaction. We have not been able to make successful contact with the actual account holder however the requested document has been forwarded to the email address we have on file with direct details provided if further assistance is required.
We trust that this is in order and hope that efforts have earned us your continued patronage.
Yours faithfully,
WesBank
Thank you for bringing this matter to our attention and affording us an opportunity to address your concerns.
Let us use this opportunity to apologise for the inconvenience you have experienced because as a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers with every interaction. We have not been able to make successful contact with the actual account holder however the requested document has been forwarded to the email address we have on file with direct details provided if further assistance is required.
We trust that this is in order and hope that efforts have earned us your continued patronage.
Yours faithfully,
WesBank
Best regards,