TB
Tami B

1 reviews | Active since Dec 2009

19 Oct 2016, 18:18

Not so great Wesbank

<p>I'm unemployed and not in good standing with Wesbank.<br />I've had to endure tactics due to Wesbank not being transparent regarding my account.<br />I now am dealing with Adri du Bruyn at the collections department who refuses to give me my final settlement figures so that I can settle my account.(Her details I can copy and send)<br />It's an entire month and she says the Wesbank systems have been down since September, which is when I asked for these figures.<br />Please can someone else assist me? <br />I'm not sure what her angle is but I would like to settle the account sooner than later.</p>

0
Replies (1)
WesBank
WesBank's reply24 Oct 2016, 16:13
Official

Good day

Thank you for your concerns highlighted affording us the opportunity to assist you. The relevant management have communicated with you in respect of the matter and we sincerely apologise for the lack of service. Your settlement has now been provided.

We trust that the matter was handled to your satisfaction.

Kind regards

WesBank