WT
Willem T
1 reviews | Active since Sept 2013
23 Mar 2015, 17:58
Not replying to emails
This is absolutely ridiculous. How can your email me from [Email Removed] and also list the email address on your website and then I get a reply email saying \The recipient's mailbox is full and can't accept messages now."Please fix it and get back to me."""
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Replies (1)
WesBank's replyOfficial
26 Mar 2015, 10:17Hello Willem Tait,
Thank you for bringing your frustration to our attention and affording us the opportunity to assist.
We wish to apologise for any inconvenience caused due to the problematical e-mail address. We have since fixed the error and the necessary steps taken to prevent any future re-occurrences. For future reference, please feel free to register on the WesBank Self Help website to maintain your Online account profile.
We trust the matter was handled to your satisfaction.
Yours faithfully,
WesBank
Thank you for bringing your frustration to our attention and affording us the opportunity to assist.
We wish to apologise for any inconvenience caused due to the problematical e-mail address. We have since fixed the error and the necessary steps taken to prevent any future re-occurrences. For future reference, please feel free to register on the WesBank Self Help website to maintain your Online account profile.
We trust the matter was handled to your satisfaction.
Yours faithfully,
WesBank
WesBank's reply26 Mar 2015, 10:17
Official
Hello Willem Tait,
Thank you for bringing your frustration to our attention and affording us the opportunity to assist.
We wish to apologise for any inconvenience caused due to the problematical e-mail address. We have since fixed the error and the necessary steps taken to prevent any future re-occurrences. For future reference, please feel free to register on the WesBank Self Help website to maintain your Online account profile.
We trust the matter was handled to your satisfaction.
Yours faithfully,
WesBank
Thank you for bringing your frustration to our attention and affording us the opportunity to assist.
We wish to apologise for any inconvenience caused due to the problematical e-mail address. We have since fixed the error and the necessary steps taken to prevent any future re-occurrences. For future reference, please feel free to register on the WesBank Self Help website to maintain your Online account profile.
We trust the matter was handled to your satisfaction.
Yours faithfully,
WesBank