1 reviews | Active since Sept 2016
Not refunding my motorite premium
<p>I had a 2011 Toyota fortuner financed with Wesbank - Account number ********** 2102. Motorite called and sold me a service plan for +/- R24000. I kept the fortuner for around 14 months and then settled it. What a mission to get the Motorite policy cancelled, any way it was eventually cancelled and Wesbank was refunded R17500. I had already settled Wesbank though as my vehicle was traded in and subsequently purchased. Now i need my R17500 - i keep phoning wesbank and get told my refund query has been processed and i will get an sms. It never comes and the money is not forthcoming either. Please i need my refund now i am tired of waiting. Thank you</p>
Good day
Thank you for sharing your concerns affording us the opportunity to intervene. We sincerely apologise for the frustration caused and can confirm that your refund has been processed and should be reflecting in your bank account.
We trust that you find this in order.
Kind regards
WesBank
Good day
Thank you for sharing your concerns affording us the opportunity to intervene. We sincerely apologise for the frustration caused and can confirm that your refund has been processed and should be reflecting in your bank account.
We trust that you find this in order.
Kind regards
WesBank