AE
AUDREY E
1 reviews | Active since Oct 2016
18 Jun 2019, 09:15
Not receiving NaTis documents - turnaround time please?
My daughter bought a vehicle from a dealership more than 3 weeks ago. No NaTis documents received. How long does it take for the bank to provide this service to the dealer? According to my research 5-7 working days?
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WesBank's replyOfficial
18 Jun 2019, 10:54Dear audreyels,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9914D.
Regards,Neo SitholeWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9914D.
Regards,Neo SitholeWesBank Service Resolution
WesBank's reply18 Jun 2019, 10:54
Official
Dear audreyels,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9914D.
Regards,Neo SitholeWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9914D.
Regards,Neo SitholeWesBank Service Resolution