sA
shannon A
1 reviews | Active since Oct 2017
02 Sept 2025, 21:09
Not protecting consumers
Braiden Govender at Wesbank is refusing to understand a client's request to cancel a contract between client and Weelee and avoiding assisting canceling the deal even though client has explained the vehicle received from Weelee had major issues that the Dealer did not share at OTP. Wesbank and Weelee are failing consumer. In terms of Section 56 of the Consumer Protection Act (CPA), I have the statutory right, within 6 months of delivery, to return defective goods for a full refund.
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Replies (1)WesBank's replyOfficial
03 Sept 2025, 08:32Dear Shannon Moahmed Ali
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Sept 2025, 08:32
Official
Dear Shannon Moahmed Ali
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
