EB
Eon B
1 reviews | Active since Feb 2023
21 Feb 2023, 13:07
Not helpful at all and no customer service
Cannot get through to the call center, they have so a dedicated number for the call center. Can't tell me the status of my application. And the reasons mentioned above are the causes for missing out on the deal to buy my first car. They are not very helpful. Thinking of moving banks.
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
21 Feb 2023, 13:18Dear Eon B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply21 Feb 2023, 13:18
Official
Dear Eon B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
EB
Eon B's updateReviewer Update
27 Feb 2023, 08:38It is a week later since I sent in an application and still no reply from Wesbank. The call center was also of no help to possibl speed up the process.
EB
Eon B's update27 Feb 2023, 08:38
Reviewer Update
It is a week later since I sent in an application and still no reply from Wesbank. The call center was also of no help to possibl speed up the process.