BN
Buhle N
1 reviews | Active since May 2023
09 May 2023, 09:58
Not Happy woth Westbank
I was with wesbank as my car finance from 2017 till 2023 I paid the car till the end and they confirmed that the is paid up .
After they confirmed , they asked me to pay the amount of R362 for the change of ownership which was done on the 05/04/2023 after that I never received any response from them at all untill today my disc expired on the 30th of march now I am driving the car without disc they are inconveniencing me and im not willing to pay fine because of them. I need response as soon as possible became Im not happy at all.
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WesBank's replyOfficial
09 May 2023, 10:22Dear Buhle Ngomana,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 May 2023, 10:22
Official
Dear Buhle Ngomana,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution