NM
Nokuthula M
1 reviews | Active since Jul 2019
30 Apr 2022, 07:50
Not happy at all, not treated with honesty and fairly 😕
Very bad experience 😕 I am still waiting for the manager to get back to me with the convo and feedback, its been 3 weeks no feedback. The next I received is an email threatening to abolish my name. Is this how you treat customers fair ?
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
03 May 2022, 07:35Dear Nokuthula M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 May 2022, 07:35
Official
Dear Nokuthula M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution