YM
Yolande M
1 reviews | Active since Apr 2020
20 Apr 2020, 12:17
Not Good
Very Dissapointed!!!!! After being on hold for 20 minutes trying to get hold of anyone at Wesbank to assist me, no answer!!!!!!! Do these financial institutions think we have airtime to sit on hold all day until they have the time to answer there phones???????? I need assistance with Covid 19 is there anyone out there willing to help me please??????
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WesBank's replyOfficial
20 Apr 2020, 13:58Dear Yolande Meiring,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank's reply20 Apr 2020, 13:58
Official
Dear Yolande Meiring,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,