not getting any help

WesBank never gets back to its customers with regard to installation amounts.

Last month I had an issue with an installation amount being WAY over the agreed amount, phoned everyday for a week, each day a new consultant spoke to me, having no idea what the previous consultant said or agreed to.

Finally got a statement, got told the problem was sorted, only to have them do basically the same thing this month. This company is very quick to take installation amounts but when they need to be held accountable or explain why then they don't answer phones or emails.