NOT EVEN A STAR WORTH!

I've been having the same problem with Wesbank for over 4 months now. Wesbank claims that my account is in arrears after I've had to reverse a debit order of insurance which went of twice after it has already been canceled. They keep on referring me to Driva Cover who has already refunded the full amount back into my account with Wesbank whereby I made the arrangement that when it was refunded, Wesbank can use the amount that was refunded back into my account towards the amount in "arrears" (reversed debit order I made). I have been to head offices, sent out emails, phone calls asked for management yet nothing gets done of it and not one person I speak to can put me through to someone higher up. My credit rating is being affected because of Wesbank incompetence. I am utterly disgusted by their customer service. This doesn't even dersever one star!!!!