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mary M
1 reviews | Active since Dec 2017
10 Jun 2021, 21:56
NOT ALLOWING ME TO TAKE PAYMENT HOLIDAY
i have been calling Wesbank trying to apply for a 3 month payment holiday on my car since i haven't been paid salary by my employer since April, Wesbank tells me that they cant help me i need to pay something, what can i pay if i don't get any salary at all in my account. this is so not acceptable.
my refence number when i called was ***
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WesBank's replyOfficial
11 Jun 2021, 08:50Dear Mary M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Jun 2021, 08:50
Official
Dear Mary M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution