1 reviews | Active since Dec 2015
not allowed to cancel
<p>i bought a car from WP motors and was informed to sign on the 13.10.2016. On the 14.10.2016 i advised they must not release the car as insurance is too much considering the rist factors. The guy i delt with was Trevor. I informed him i will get bac to him on Monday. On the 17.10.2016 i cancelled the deal and asked him to check another one. I called Wesbank to make them aware, They are not assisting as well saying i Must speak to the dealer. The dealer says they cannot cancel. i signed their documents and as per clause 3.2 i can cancel within 7 days at no cost. i do not want to be part of this agreement Wesbank must intervene in this matter. i am not happy at all will esclate furhter</p>
Good day
Thank you for your concerns highlighted affording us the opportunity to respond. We have communicated with you to explain the reasons why the cooling off period would not apply to you, however your account has been referred to the respective branch manager to review and revert.
We trust that you find this in order.
Kind regards
WesBank
Good day
Thank you for your concerns highlighted affording us the opportunity to respond. We have communicated with you to explain the reasons why the cooling off period would not apply to you, however your account has been referred to the respective branch manager to review and revert.
We trust that you find this in order.
Kind regards
WesBank
I do not find the above in order. I received a call from wesbank two weeks ago and i was informed i can opt for the affordable vehicle at WP motors. I have been communicating with WP motors and they do not have a vehicle available currently. Why cant wesbank allow me to find another dealer that can help. I now get a statment saying my debit order will go through on the 27th of this month. I made it clear i will not pay the 3865 for a car i dont have. No one is calling to follow up on me as the client from wesbank since i will be paying them.
I do not find the above in order. I received a call from wesbank two weeks ago and i was informed i can opt for the affordable vehicle at WP motors. I have been communicating with WP motors and they do not have a vehicle available currently. Why cant wesbank allow me to find another dealer that can help. I now get a statment saying my debit order will go through on the 27th of this month. I made it clear i will not pay the 3865 for a car i dont have. No one is calling to follow up on me as the client from wesbank since i will be paying them.