jM
joel M
1 reviews | Active since Aug 2015
27 Mar 2024, 14:45
None refund by Wesbank.
I had over paid my installment when I ask for refund it has never happened. I sent them documents to show that is overpaid but no correspondence or what so ever happened. Even today I'm still waiting for my money back.
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Replies (2)0
Replies (2)
WesBank's replyOfficial
27 Mar 2024, 14:58Dear Joel Maubane
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Mar 2024, 14:58
Official
Dear Joel Maubane
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
jM
joel M's updateReviewer Update
28 Mar 2024, 21:21My issue was solved and everything went well
jM
joel M's update28 Mar 2024, 21:21
Reviewer Update
My issue was solved and everything went well