lV
lineese V

1 reviews | Active since Jul 2013

26 May 2015, 17:27

NON EXSITING SERVICE

I have been a client of Wesbank for some time now, and have decided to sell my vehicle and buy a new one. I am struggling for nearly a month to get service so that I can finish the paperwork for the vehicle I want to buy.<br> <br> On the other hand I am trying to get a settlement letter on my old vehicle, I asked all above mentioned people for the letter, but still have not received not anything.<br> <br> I am thinking of taking everything away from Wesbank and going to another bank that wants to do business and where I can get service!

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Replies (1)
WesBank
WesBank's reply28 May 2015, 11:50
Official
Hello lineese,

Thank you for bringing this matter to our attention.

Let me use this opportunity to apologise for these unfortunate incidents. We are experiencing extraordinarily high volumes at the moment however direct contact has been made to address your concerns as well as providing you with the required information.

We trust that this is in order and assure you of our best intentions.

Yours sincerely,

WesBank