IP
Iona P

1 reviews | Active since Jul 2016

19 Jul 2016, 08:28

non existent customer service

<p>Since the 4th of July I have been sending emails to ********** with regatrds to my vehicle finance.</p> <p>4 e-mails later and still no assistance with an urgent query, today is the 19th.....they will probably only contact me once I don't pay my car premium. If this is how they treat their customers then I wont do business with them again. Shocking how bad the service is.</p>

0
Replies (1)
WesBank
WesBank's reply20 Jul 2016, 17:06
Official

Good day,

Thank you for your concerns highlighted. We apologise sincerely for the inconvenience caused and regret that there was no immediate attention to your matter. We have since contacted you to assist with your due date change request.

We trust the matter was handled to your satisfaction.

Kind regards
WesBank