SM
Simphiwe M

1 reviews | Active since Jun 2020

29 Jun 2020, 15:01

Non existent call center

I’m not sure how you guys expect to get in contact with any of us when I have been calling for 3 days and have held more than 20 minutes on each occasion with no luck, if you don’t have a call center please let us know. This is horrible service

0
Replies (1)
WesBank
WesBank's reply29 Jun 2020, 15:46
Official
Dear  Simphiwe 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution