1 reviews | Active since Mar 2012
No Wesbank Covid-19 relief
I have app**** for the Covid-19 relief from Wesbank 3 weeks ago and submitted all relevant documentation. I was promised via an email that i have been provisionally accepted, but i needed to provide financials....... With non essential services being affected by Covid 19 lockdown..... My accountants are closed. Called the call centre, the consultant advised that i would not be debited and they have received my request. Next day.......i am debited and I have no funds available, because im self employed..... Hence the Covid-19 application for Relief!!!!! This after Wesbank CEO Chris De Kock on 2 April 2020, promising that customers in good standing will get their vehicle payments deferred for 3 months!!!!! Pathetic services from Wesbank.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.