No settlement process

Wesbanks process is extremely confusing i dnt think i would ever finance a with them again. Usually if and when you pay a vehicle off ei settle it the finance house acknowledges the payment and the account is updated and closed immediately. Not with Wesbank they acknowledge payment and acknowledge that your have settled them but keep the account open showing a balance as if you havent settled and paid the vehicle up. No other finance house does this ,ultimately prejudicing the client making their profile look bad if he/she wishes to finance another vehicle. If you want vehicle finance go to someone reputable like MFC they settle and close your account in 20 minutes.