TG
Tia-marie Gates

1 reviews | Active since Mar 2021

02 Mar 2021, 11:33

No settlement letter in sight

i have been trying to get a settlement amount on a vehicle that was written off for 2 1/2 months now. to no avail! this is rediculous we need to replace the vehicle and the insurance cant pay out without the letter.

0
Replies (1)
WesBank
WesBank's reply03 Mar 2021, 07:18
Official
Dear Tia-marie Gates,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution