AV
Andre V
1 reviews | Active since Mar 2015
03 Mar 2015, 07:48
No service when calling Wesbank
Hi, yesterday I tried phoning Wesbank about 7 times using all the numbers specified on their website. Each time when holding on for a consultant the phone dies and I have to start the process all over. Holding on for 5-10 minutes at a time is extremely unprofessional! How do you do business if you don't even answer phones??
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WesBank's replyOfficial
03 Mar 2015, 14:28Hello Viper0626,
Thank you for bringing your frustration to our attention and affording us the opportunity to investigate.
We have been in contact with you to discuss the matter further and will keep you updated until matter is resolved.
We wish to apologise for any inconvenience you may have experienced.
Yours faithfully,
WesBank
Thank you for bringing your frustration to our attention and affording us the opportunity to investigate.
We have been in contact with you to discuss the matter further and will keep you updated until matter is resolved.
We wish to apologise for any inconvenience you may have experienced.
Yours faithfully,
WesBank
WesBank's reply03 Mar 2015, 14:28
Official
Hello Viper0626,
Thank you for bringing your frustration to our attention and affording us the opportunity to investigate.
We have been in contact with you to discuss the matter further and will keep you updated until matter is resolved.
We wish to apologise for any inconvenience you may have experienced.
Yours faithfully,
WesBank
Thank you for bringing your frustration to our attention and affording us the opportunity to investigate.
We have been in contact with you to discuss the matter further and will keep you updated until matter is resolved.
We wish to apologise for any inconvenience you may have experienced.
Yours faithfully,
WesBank