No service - dont know there own services

<p>have been trying to get some assistance from Wesbank Customer Service on the 5th of July 2015 and I got transferred from the one department to the other and no-one could seem to help me.<br /> <br />I am considering adding a Tiger Wheel and Tyre voucher for tyres to my finance but cannot seem to do it on the WShop website. THERE IS NO SUCH OPTION!!! as indicated on my statement email.<br /> <br />I called Wesbank Customer Service to assist but I kkept on being transferred from the one department to the other mostly between finance and insurance. I DO NOT WANT INSURANCE!!! I possibly want to add to my existing FINANCE.<br /> <br />I called Wesbank to find out the costs involved, process etc. but Wesbank don't even know which department is dealing with the vouchers. My call got dropped twice after being placed on hold.</p> <p> </p> <p>I sent them a complaint to their service email and got the normal automated response that they will get in conatc with me within 48 hours. Well the 48 hours has come and gone....</p> <p> </p> <p>Terrible service...</p>