No Service

I am a Wesbank client , i have been trying to call them for 2 days. Each time i spend 20 minutes in a queue, with no clue weather the line is working or not. After 20 minutes on the queue i drop and try after 3 hours , only to experience the same . I have called 8 times , each time being on a queue for 20 minutes or more. i have been calling the customer service on ***. I went to wesbank in Finland on saturday as i really needed help, i only got the to an empty building,. I have never been so frustrated, not sure why i bought my car through them.