1 reviews | Active since Jul 2023
NO Security of banks
So maklik om jou dokumente te verloor in die nuwe SA my bakkie se registrasie dokumente was steeds by Wesbank waar ek gedink het dit sou veilig wees, en skielik terwyl ek in Amerika werk kry ek "n E-pos wat se my dukumente is aangestuur, onmiddelik ****ak ek hulle en se dit was nie ek nie ek is in Amerika en hulle het dit na 'n onbekende 3de party aangestuur en hier is die "response" wat ek van hulle kry (wees versigtig vir Wesbank mense) "Good day Mr De Ru, Thank you for your email correspondence. After further investigation it was confirmed the person that called in requesting the vehicle registration documents had passed the security checks and the Natis was released on that basis. In order to make the Natis document null and void that was released, we can request a duplicate at the cost of R452. In terms of the alleged ***** committed you would need to open a civil case with the SAPS.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
