LvdM
Levan van der Merwe
1 reviews | Active since Dec 2014
22 Nov 2022, 12:53
No Response/No Service
I requested a border letter twice on the website and sended a thew emails recarding the border letter. No response from you guys. Even your automated response email say 48 hours. It's has been days now. I don't know why it take so long or why you guys don't respond. My insurance took 3 hours and I was good to go. Please send me a email regarding this matter. S
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WesBank's replyOfficial
22 Nov 2022, 13:07Dear Levan V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply22 Nov 2022, 13:07
Official
Dear Levan V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution