RD
Rosalind D
1 reviews | Active since Apr 2016
15 Jul 2020, 08:52
No response to request.
No one is answering the customer care phone number. Sent an email on 3rd July and the request has not been resolved. I understand that there may be delays due to COVID but this delay is unacceptable.
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WesBank's replyOfficial
15 Jul 2020, 09:54Dear Rosalind Davies,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 Jul 2020, 09:54
Official
Dear Rosalind Davies,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution