NK
Nicholas K

1 reviews | Active since Mar 2013

10 Sept 2018, 16:19

No response on finance application.

Been trying to apply for vehicle finance. Submitted all the relevant documents. Get email confirming finance is approved, just need to validate. This was 3 days ago. I have called and called to get feedback, and am now typing this whilst still on hold for the last 20 minutes with call center.

0
Replies (1)
WesBank
WesBank's reply11 Sept 2018, 11:43
Official

Dear TheNJdK

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS77731

Regards,

WesBank Service Resolution