HS
Hendrik S
1 reviews | Active since Nov 2019
21 Apr 2021, 15:31
No response from Wesbank, anybody home?
We requested the car registration document as well as paid up letter by email on the 12th of April, it is now 9 days later, absolutely no response from Wesbank.
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Replies (2)
WesBank's replyOfficial
22 Apr 2021, 08:28Dear Hendrik Strauss,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
WesBank's reply22 Apr 2021, 08:28
Official
Dear Hendrik Strauss,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
HS
Hendrik S's updateReviewer Update
12 May 2021, 10:53The issue has now been resolved. Thank you
HS
Hendrik S's update12 May 2021, 10:53
Reviewer Update
The issue has now been resolved. Thank you