AM
Andre M

1 reviews | Active since Nov 2010

11 Feb 2022, 13:06

No response following query

Message sent a week ago to ask for information regarding a lump sum payment, with no response. Terrible customer service.

0
Replies (1)
WesBank
WesBank's reply11 Feb 2022, 13:52
Official
Dear Andre M,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution