IM
Izelle M
1 reviews | Active since Jan 2018
24 Aug 2020, 08:55
NO RESPONSE AT ALL
Call centre do not answer any calls.Emails are not being attended to. Absolutely no response. And definitely NOT what I am used to!!Your service used to be the best,what happened? Lockdown destroyed it?
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
24 Aug 2020, 09:33Dear Izelle M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Aug 2020, 09:33
Official
Dear Izelle M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution