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Pearl M

1 reviews | Active since Oct 2013

31 Oct 2024, 08:12

No NaTIS documents even though vehicle account is settled.

Such an unpleasant experience throughout my contract. The cherry on top is that 4 months after settling my vehicle account, I am still struggling to get my NaTIS documents and have still not received them. Will never recommend Wesbank.

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Replies (1)
WesBank
WesBank's reply31 Oct 2024, 08:24
Official
Dear Pearl, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution