JM
Jon M
1 reviews | Active since Feb 2015
24 Jul 2023, 16:08
No Loyalty with Wesbank .
Time to upgrade my car I app**** for finance , requesting of course they try Wesbank first as I have been a loyal customer of there's for over 25 years . To my Horror they offered me 18% , thats 7% OVER prime , PLUS they insisted on a deposit too . I was so angry , 25 frikken years and this is how they treat their customers . I got approved by 2 other finance houses for 13% NO deposit . I still cannot believe what has happened , Im actually hurt .
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WesBank's replyOfficial
24 Jul 2023, 16:30Dear Jon McGowan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Jul 2023, 16:30
Official
Dear Jon McGowan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution