MN
Melissa N

1 reviews | Active since Jan 2011

29 Mar 2016, 09:54

No interest in customer service!

I sent through a complaint on the 17 March and I have still not received any response! I find this pathetic. I urgently required information as personal information was given to a 3rd party and I would like this resolved however customers do not seem to be the first priority but they are very quick to call and harass people!!

0
Replies (1)
WesBank
WesBank's reply31 Mar 2016, 08:20
Official
Hello meezn,

Thank you for allowing us the opportunity to investigate your concerns.

We have referred the matter to the relevant finance management and feedback will be provided to you accordingly. We have been in contact with you and continue until the matter has been holistically resolved.

We trust that you find the above in order

Kind Regards,
WesBank