No help

<p>I bought the Kia Sorento at Springs Hyundai on the 28th of October 2016. It has a one month guarantee. After about two weeks I took the vehicle back because it has a fault on the gearbox. They agreed that it was faulty. In December they started giving me different vehicles to drive while they were trying to sort my vehicle. On the 10th of February, we agreed that it took to long and the vehicle was still not fixed. They asked for two weeks that I agreed. Since that time they tried to help with a lone vehicle, but couldn't get a suitable replacement. It is now the 10th of April 2017. The process has cost me a lot of calls and time that I had to spend at Hyundai. </p> <p>I drove the vehicle for 2 weeks and not since. I phoned Wesbank to help. </p> <p> </p> <p>The customer care just said it is not there problem I must phone the ombudsman and gave me the wrong number to phone.</p> <p> </p> <p>The dealer is Wesbank approved dealer, but they won't help solve the problem.</p> <p>I just maybe expected more from a great company.</p> <p> </p> <p>Regards</p> <p>Jaco Fourie</p>