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carien W

1 reviews | Active since Nov 2022

15 Nov 2022, 13:46

No feedback regarding lumpsum rapayment

I requested a calculation if I made a once off payment to my account what the repayment amount would be. done on the 6th of November to date no reply only auto reply of it will take 2-48hours to come back to me

0
Replies (1)
WesBank
WesBank's reply15 Nov 2022, 13:56
Official
Dear  Carien W, 
  We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution