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I had a vehicle financed through Wesbank which was damaged during an accident. My insurance s****ped the vehicle and paid their share to Wesbank. Now I am currently struggling between Wesbank and IUA solutions which handles the Hollard Coverplus policy to sort out the shortfall. Wesbank still deducted a premium yesterday for a vehicle that does not exist anymore. I tried calling the call centres, but just wasted airtime being on hold. I am beyond stressed as I am financially not able to pay two vehicles as I had to purchase another vehicle as I do not have any means of transport and certainly do not want to use public transport. I do not know what the hold up is and why this has not been sorted out. Each time I only get outomated e-mail responses, but the actual people supposedly working with my account never contacts me. Everybody is eager to give you policies and take your money, but when you want to claim it's a whole different story. I am very dissatisfied with these companies and want them to sort this out as soon as possible because my life is on hold and I am severely stressed out by the whole situation.