sM
shellmarie M

1 reviews | Active since May 2015

10 Nov 2016, 13:12

NO FEEDBACK - GIVE US THE RUN AROUND

<p>Good day,</p> <p> </p> <p>I am struggling to get any feedback with regards to our Natis documents for the following reference numbers since 26/10/2016. They did confirm earlier this week MUS can collect and then when they got there there was nothing and they had to return. We have already paid Wesbank on 25 and 27 October 2016. </p> <p> ********** 3488</p> <p> ********** 7961</p> <p> </p> <p>Please confirm if we can let Angelica from METAL USED SPARES COLLECT.</p> <p> </p>

0
Replies (1)
WesBank
WesBank's reply17 Nov 2016, 16:06
Official

We acknowledge receipt of your complaint and thank you for affording us the opportunity to investigate the matter at hand.

We have been in contact with you and discussed the matter at length. We apologise for any inconvenience this might have caused and the necessary arrangements were made for the delivery of the Natis documents.

We thank you for escalating your observation because the same is viewed in a serious light and is greatly appreciated, however we do assure you of our best intentions at all times.

Kind regards,

WesBank