WM
Walter M
1 reviews | Active since Dec 2013
04 Jan 2023, 12:11
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I logged a service request on 28 December 2022 requesting change of debit order date. To date, no one from Wesbank has made any contact or acknowledged my email. I have also logged an online service requests 612445 and 613662.
I tried the online self service twice, to no avail, and last thing I need is bouncing debit orders. Please assist
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WesBank's replyOfficial
04 Jan 2023, 13:00Dear Walter M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply04 Jan 2023, 13:00
Official
Dear Walter M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution