TH
Tim H
1 reviews | Active since Nov 2012
21 Jul 2023, 22:30
No documents received after settling account and no communication after numerous emails requesting feedback.
After settling my account in May 2023 and providing the information requested for where the vehicle documents need to be sent, I received no confirmation or feedback after sending numerous emails. I am yet to receive my vehicles documents. It has been over 2 months now and I'm seriously concerned...
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WesBank's replyOfficial
24 Jul 2023, 08:44Dear Tim Van Heerden,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Jul 2023, 08:44
Official
Dear Tim Van Heerden,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution