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Anneline B
1 reviews | Active since Jun 2016
18 Aug 2021, 09:41
No delivery - unprofessional service
I have paid for care license to be delivered to me a month ago and Wesbank has sent me the long tracking number and i have no feedback or line of sight as to when they will bother to deliver it. They even sent me the WRONG tracking number - confirmed by DSV
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
18 Aug 2021, 11:49Dear Anneline B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply18 Aug 2021, 11:49
Official
Dear Anneline B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
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Anneline B's updateReviewer Update
05 Mar 2022, 10:32Dear Tina du toitI have an issue with the transfer if my car and I need assistance urgently. I have emailed wesbank services but they have not respondedThe service that I hired to transfer the car on my name has dissolved. I need a copy of my ownership documents so I can transfer the car onto my name. I need it urgently. Please help.ID ***
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Anneline B's update05 Mar 2022, 10:32
Reviewer Update
Dear Tina du toitI have an issue with the transfer if my car and I need assistance urgently. I have emailed wesbank services but they have not respondedThe service that I hired to transfer the car on my name has dissolved. I need a copy of my ownership documents so I can transfer the car onto my name. I need it urgently. Please help.ID ***