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andries B
1 reviews | Active since Mar 2012
05 Nov 2024, 10:24
No debt , pvt bank customer and you get declined not due to affordability??
So you get declined for vehicle finance and the reason is low credit score and no equity! So they tell me affordability is no problem! So according to them i have low credit score? Again wesbank does not do there homework! I was overseas and came back and opened fnb acc in June 2024! I have no debt! No mortgage or any other debt! I have truwoths acc which is paid up aswell but i have low credit score cause i am new client and gets declined for such pathetic reasons! So you earn pvt bank salary but you cant get finance for 170k vehicle??????
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Replies (2)
WesBank's replyOfficial
05 Nov 2024, 10:34Dear andries,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply05 Nov 2024, 10:34
Official
Dear andries,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
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andries B's updateReviewer Update
07 Nov 2024, 08:33So wesbank phones saying no sir its not low credit score or equity that is the problem! Wesbank says car is overbook! So wesbank tells me get a car that is more or less bookvalue which i did and guess what the dealer tells me now?? Sir you dont have enough debt or accounts to review so wesbank declines! So affordability is not the problem, cedit score or equity is not so plssssssssss tell me what is the next excuse???? I have never heard in my life a client gets declined cause he has no debt or affordability is not the problem but sir open more accounts and we will help you to buy a car!!!
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andries B's update07 Nov 2024, 08:33
Reviewer Update
So wesbank phones saying no sir its not low credit score or equity that is the problem! Wesbank says car is overbook! So wesbank tells me get a car that is more or less bookvalue which i did and guess what the dealer tells me now?? Sir you dont have enough debt or accounts to review so wesbank declines! So affordability is not the problem, cedit score or equity is not so plssssssssss tell me what is the next excuse???? I have never heard in my life a client gets declined cause he has no debt or affordability is not the problem but sir open more accounts and we will help you to buy a car!!!