EB
Edward B
1 reviews | Active since Jun 2019
09 Jun 2021, 07:17
No Customer Service
Endless struggle to get hold of Wesbank. I've send countless emails. Been put on hold for 20min plus at a time. Can't access my Wesbank installment account via the FNB portal nor their own website. This is ridiculous as well as infuriating.
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WesBank's replyOfficial
09 Jun 2021, 09:01Dear Edward Botes,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Jun 2021, 09:01
Official
Dear Edward Botes,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution