LN
Leonard N
1 reviews | Active since Oct 2015
12 Dec 2023, 11:50
No customer service
Wesbank customer service is non existent. Wesbank customer service line holding time exceed 10 minutes. When you seem to have a breakthrough you end up at debt collection department. I have been trying to cancel my value added service for 3 months now. I have even tried the email route that it’s even worse.
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WesBank's replyOfficial
12 Dec 2023, 12:10Dear Leonard Nkosi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply12 Dec 2023, 12:10
Official
Dear Leonard Nkosi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution