wW
wzovitzkey W
1 reviews | Active since Feb 2017
15 Jul 2020, 11:26
NO customer service!
Can't complain about the customer service as there is NONE! Been trying to contact them for a while now, Self Service portals don't work, and if you try to phone you are on the line for an agent for 30 minutes until the call is cut. They don't respond to emails either. How is anyone supposed to get in contact with them??????
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WesBank's replyOfficial
15 Jul 2020, 21:06Dear Wanine M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 Jul 2020, 21:06
Official
Dear Wanine M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution