AG
Aveshen G
1 reviews | Active since Dec 2019
11 Jun 2021, 15:04
No contact
I have been trying to follow up on a request for documents that I initiated weeks ago. No response to my emails and the automated contact line is not functioning due to technical issues that the company reports. Extremely frustrating and poor service delivery on a very basic request
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WesBank's replyOfficial
14 Jun 2021, 11:02Dear Aveshen G
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Jun 2021, 11:02
Official
Dear Aveshen G
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution